Unfortunately, due to the nature of the product and for hygiene reasons, we cannot accept any returns/refunds or exchanges on any of our hair products.
Additionally, we do not accept returns of any of our other products, unless faulty. Where a faulty item is concerned, we withhold the right to refuse refund or exchange, where we perceive foul play to be the cause of any product defect. We also apply a 2 month discretionary period, where a product defect/fault/breakage is concerned where, again, we retain the right to refuse refund or exchange. in this instance, it is our policy to ask for photographic evidence, before making a decision.
Please note, the above is not to 'rip anyone off' and, should you have any questions or queries regarding anything concerned with The No-Bump Bobble, please do not hesitate to contact us via email at firstname.lastname@example.org